Skip to main content
About us
Contact us
Sign up for e-Txt notifications
Wheelchair bookings
BUSIT
0800 205 305
Menu
Timetable
Stations
Frankton
Rotokauri
Raahui Pookeka | Huntly
Pukekohe
Puhinui
Strand (Auckland)
Fares
Concessions
Wheelchair bookings
Using the train
Accessibility
Café
Disruptions
Onboard services
Transit app
Translations
Travelling in Auckland
News and events
Media releases
Promotions
Future plans
Two year performance
Feedback
0800 205 305
About us
Contact us
Search
Home
/
Feedback
/
Feedback
Your feedback
General Enquiry
Suggestion
Compliment
Ticketing/Fare Enquiry
Complaint
Relating to *
-- Select mode of transport --
Bus
Rail
Total Mobility
Flex
Category
-- Select a category --
Compliment
Accident occurred
Vehicle condition
Failed to pick up/drop off passenger
Bus off route
Failed to run service
Shelter/stop/station condition
Driver/staff attitude/behaviour
Dangerous driving
Bus driver started before passenger was seated
Fares and ticketing
Future improvements
Left early
Left late
Lost property
Passenger behaviour
Realtime displays/App
Route stop/change
Te Huia Café
Website
Wi-Fi
Other
Unknown
Description *
Bee Card number
Travel date
Travel time
Travelling From
Travelling To
Route Travelled *
-- Select your route --
NA - Not Applicable
01 - Pukete
03 - Dinsdale
04 - Flagstaff
05 - Chartwell
09 - Nawton
10 - Hillcrest
11 - Fairfield
12 - Fitzroy
13 - University
14 - Claudelands
16 - Rototuna
17 - Hamilton Gardens Uni
18 - Te Rapa
19 - Bremworth / Templeview
20 - Cambridge
21 - Northern Connector
22 - Eastern Connector
23 - Raglan
24 - Te Awamutu
25 - Taumarunui Hospital Service
26 - Te Kuiti Connector
27 - Tauwhare Pa
28 - Tamahere/Matangi
30 - Tokoroa Circuit
31 - Tokoroa District
32 - Tokoroa Connector
33 - Taupo Connector
34 - Connect-2-Taupo Acacia Bay
35 - Connect-2-Taupo Kinloch
36 - Connect-2-Taupo Turangi
37 - Connect2Taupo - Mangakino/Tokoroa
38 - Connect-2-Taupo Wairakei
44 - Pokeno - Pukekohe
4N - Flagstaff North
70 - Thames Connector
C - Comet
M - Meteor
O - Orbiter
RC - Rototuna Circular
TE_HUIA - Te Huia
Vehicle Details
Driver Details
Your details
I wish to remain anonymous
First Name *
Last Name *
You must provide us a way to contact you.
Please provide at least one form of contact
Contact Phone Number
Contact Email Address
Postal Address
Attachments
Submit