Café

An icon of a cup with steam coming out surrounded by a yellow circular border Craving your morning caffeine fix? Grab your morning coffee onboard Te Huia!

Our onboard barista is available throughout the journey, making a selection of hot drinks. Don't forget your keep cup!

The café will also be serving a selection of catering quality hot and cold food, with cold beverages also for sale.

You are welcome to bring your own food, water and non-alcoholic drinks, please note there are no water fountains available and train water is not suitable for drinking.

View the onboard menu here
Image of a person paying at a cafe with two people behind the counter

WiFi

An icon of wifi signal bars surrounded by a yellow circular border A quality WiFi solution has been installed in each carriage ensuring you can make full use of your time while travelling. And the best part is it's free!

Each passenger will be capped to 250MB per boarding to ensure the quality and speed of the connection is not compromised for other passengers. 

Logging in

To access the train WiFi you will need to select 'TeHuia WiFi' from your network options, where a login window opens and you'll need to enter in your email address for your session will begin.

Please note that your email address is captured to ensure no-one exceeds their allowance or breaches our safe internet guidelines.  

Bikes and prams

There is space onboard to store six bikes and/or prams. This service is available on a first-in-first-served basis and the zone is identifiable by a sticker next to the door. You will need to use the straps onboard to safely secure your bike or pram during the journey.

Wheelchairs

Te Huia is a full accessible train, however wheelchair spaces are limited so please be sure to book in advance to secure your space.

Read more information on Accessibility

Luggage storage and lost property

Storage spaces for luggage are available on multiple carriages onboard, however this is used on a first-in-first-served basis. The train crew does not take any responsibility for any lost, stolen or damaged personal property.

If you have lost an item on the train, please contact the team by phone 0800 205 305 or email tehuiatrain@waikatoregion.govt.nz

Unaccompanied minors

Waikato Regional Council allows unaccompanied minors to travel on Te Huia, but staff cannot provide supervised or assisted care. If advised in advance, we can let train staff know a minor is travelling, though they will not take responsibility beyond normal duties.

We recommend minors carry a mobile phone or a list of contact numbers. For questions or to notify us about an upcoming trip, email tehuiatrain@waikatoregion.govt.nz